GCFJ ONESOLUTION LLC does not sell your data, does not serve ads, and collects only what is necessary to deliver and improve our applications. Your data is not a product.
Overview & Scope
This Privacy Policy applies to all software applications, plugins, add-ons, and tools developed and distributed by GCFJ ONESOLUTION LLC, including those available through the Autodesk App Store at apps.autodesk.com and services connected with gcfj1solution.com.
By installing or using any GCFJ ONESOLUTION LLC application, you acknowledge this Policy. If you do not agree, do not install or use our applications.
Information We Collect
Directly from You
- Name and professional title
- Business name and address
- Email address and phone number
- Autodesk account information (as provided by you)
- Payment information (processed by Autodesk App Store's payment processor — we never store card data)
Automatically (Anonymized)
- Usage analytics: feature interaction frequency, workflow triggers (anonymized)
- Error reports: crash logs and error codes (no PII)
- Technical info: application version, Autodesk product version, OS type
- Performance data: load times and processing durations
What We Do NOT Collect
- Social Security Numbers or government IDs
- Financial account numbers or banking details
- Biometric data of any kind
- Health or medical information
- Information about individuals under 18 years of age
How We Use Your Information
- Providing, operating, and improving our applications
- Processing transactions and managing your account
- Responding to support requests and complaints
- Sending important notices about your application (updates, security alerts)
- Diagnosing technical issues and improving stability
- Complying with legal obligations
- Protecting the rights and safety of GCFJ ONESOLUTION LLC, users, and the public
GCFJ ONESOLUTION LLC does not send unsolicited marketing emails. Any product announcements are directly related to installed applications and include a clear opt-out.
Legal Basis for Processing (GDPR)
For users in the EEA or UK, we process personal data under these legal bases:
- Contract Performance: Processing necessary to fulfill our agreement with you
- Legitimate Interests: Fraud prevention, security, and service improvement
- Legal Obligation: Compliance with applicable laws
- Consent: Where explicitly provided (withdrawable at any time)
Information Sharing & Disclosure
We Do Not Sell Your Data
GCFJ ONESOLUTION LLC does not sell, rent, or trade your personal information. Your data is not a product.
Limited Sharing with Service Providers
- Autodesk, Inc. — as required by the Autodesk App Store Publisher Agreement
- Cloud infrastructure providers — for application hosting where applicable
- Customer support tools — for managing communications
- Payment processors — via Autodesk App Store (we receive no card details)
Legal Requirements
We may disclose information when required by law, court order, or governmental authority, or to protect rights, property, or safety.
Data Retention
- Account and transaction data: Duration of relationship plus 7 years
- Support communications: 3 years after resolution
- Anonymized analytics: May be retained indefinitely (no PII)
- Error logs: Automatically deleted after 90 days
Security
GCFJ ONESOLUTION LLC implements commercially reasonable security measures including:
- Encryption of data in transit via industry-standard TLS
- Access controls limiting data access to authorized personnel
- Regular security practice reviews and vulnerability assessments
- Secure development practices in all application code
In the event of a security incident affecting your personal data, GCFJ ONESOLUTION LLC will notify affected users and regulatory authorities as required by law — within 72 hours for GDPR-covered incidents.
Your Privacy Rights
| Right | What This Means | How to Exercise |
|---|---|---|
| Access | Request a copy of your personal data | Email with subject: DATA ACCESS REQUEST |
| Correction | Request correction of inaccurate data | Email with subject: DATA CORRECTION REQUEST |
| Deletion | Request deletion of your personal data | Email with subject: DATA DELETION REQUEST |
| Portability | Receive data in a machine-readable format | Email with subject: DATA PORTABILITY REQUEST |
| Object | Object to processing on legitimate interests basis | Email with subject: DATA OBJECTION |
| Withdraw Consent | Withdraw consent for processing at any time | Email or use in-app opt-out settings |
| Non-Discrimination | We will not discriminate for exercising rights (CCPA) | Automatic — no action needed |
We respond to verifiable requests within 30 days. Identity verification may be required.
California Consumer Privacy Act (CCPA)
California residents have additional rights under the CCPA as amended by the CPRA. In the preceding 12 months, GCFJ ONESOLUTION LLC may have collected:
- Identifiers (name, email, professional title)
- Commercial information (purchase history, subscription status)
- Internet or network activity (usage analytics, error logs)
- Professional or employment-related information (employer, job role)
GCFJ ONESOLUTION LLC does not sell California personal information and does not share it for cross-context behavioral advertising. Contact gfitzgerald1999@outlook.com to submit a CCPA request.
International Data Transfers
GCFJ ONESOLUTION LLC is based in the United States. For EEA or UK users, data transfers are conducted pursuant to appropriate safeguards including standard contractual clauses approved by the European Commission. We process EU/UK personal data in compliance with GDPR and UK GDPR.
Children's Privacy
Our applications are professional tools intended exclusively for individuals 18 years of age or older. We do not knowingly collect personal information from minors. If you believe we have inadvertently done so, contact us immediately at gfitzgerald1999@outlook.com.
Third-Party Links & Autodesk Platform
Our applications operate within the Autodesk Platform ecosystem. Your use of Autodesk products is governed by Autodesk's own Privacy Statement. GCFJ ONESOLUTION LLC is not responsible for Autodesk's privacy practices.
Policy Updates
GCFJ ONESOLUTION LLC may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be posted here with a new effective date and updated on our App Store listings. Continued use after the effective date constitutes acceptance.
Contact Us
You have the right to lodge a complaint with your local data protection supervisory authority. GCFJ ONESOLUTION LLC will cooperate fully with any supervisory authority investigation.